Privacy notice
When you submit a request or message, we use your information to respond, coordinate details, and keep communication clear. This notice explains the basics in plain language.
What we collect
To handle requests and support messages, we may collect information you provide, such as your name, email address, phone number, preferred date, traveler count, and the details you include in your message.
If you share accessibility notes or pickup preferences, we use them only to support coordination for your experience.
How we use it
- Respond to your inquiry and provide request-related updates
- Coordinate logistics based on your date, group size, and preferences
- Help support your experience planning needs when you contact us
We don’t use your information for unrelated purposes that aren’t connected to your request or support needs.
Your choices
You can decide whether to agree to receive email updates related to your request. If you choose not to agree, we’ll still respond to your message, but you may receive fewer updates.
If you want to review or correct information you’ve shared, contact support and we’ll assist where possible.
Respect and security basics
We aim to handle information responsibly and limit access to what’s needed to coordinate and support requests. No system is perfect, but we take reasonable steps to protect the information you share.